Auxiliary Video Ports

The Teladoc Health Lite’s expansion bay includes two Auxiliary Video Input Ports:

  • S-Video
  • Composite Video.

The Lite (US) supports NTSC video; the Lite (International) supports PAL video. TheLite V3 supports DVI inputs. This allows for a variety of devices to be connected for the remote physician to view through the Provider Access Application.

NOTE: If you wish to view streaming video from external inputs in 720p HD quality, please ask Technical Support to reconfigure the bandwidth settings on your account.

WARNINGS:

  • The video images transmitted to and displayed on the Patient Access Device and Provider Access may not contain all of the information in the original scene. Video information from the camera is captured, compressed, transmitted, and redisplayed remotely at a different resolution. As a result information in the original scene may be lost.
  • Color reproduction in the transmitted video is not guaranteed. Color reproduction in a video system is a complicated combination of lighting, cameras, and display technology. It should not be assumed that the colors on the display are an exact replication of the actual colors in the scene.
  • Clinical judgment and experience are required to review and interpret images and information transmitted via the Lite and Provider Access Software.

CAUTIONS:

  • Adding third party software or hardware to the Lite may cause it to malfunction or operate erratically. Excluding those devices designed for connection through existing hardware ports, Teladoc Health does not support the addition of third party software or hardware to the Lite. Please check with Technical Service PRIOR to installing any other third party devices.
  • Do not leave video equipment connected to the Auxiliary Video Input. The equipment or the Patient Access Device may be damaged if the Patient Access Device is moved with equipment connected to the Input.